Privacy Policy

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Southwest Ecologists Ltd is committed to protecting and respecting your privacy. This policy explains how we collect, use and protect any personal information you provide when using our website or contacting us.

1. Who we are

Southwest Ecologists Ltd is the data controller responsible for any personal data collected through this website.

If you have any questions about this policy or how your data is handled, you can contact us at:
matt@southwestecologists.co.uk

2. What information we collect

We may collect and process the following information:

• Your name
• Email address
• Telephone number
• Company or organisation
• Any information you include in messages or enquiries
• Technical data such as IP address, browser type and pages visited (via website analytics)
   

3. How we collect your information

We collect personal data when you:

• Submit an enquiry via our website
• Contact us by email or telephone
• Use our website (via cookies and analytics)
   

4. Why we collect your information

We collect and use your personal data in order to:

• Respond to enquiries and provide information about our services 
• Provide ecological services to clients
• Manage contracts and professional relationships
• Meet legal, regulatory and insurance requirements
• Improve the performance and usability of our website
   

We do not use your data for unsolicited marketing.

5. How we store and protect your data

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access or disclosure.

Your data is only accessed by people who need it to perform their role, such as company directors, associates working on projects, or professional advisers (for example accountants or insurers).

6. Who we share your data with

We do not sell, rent or trade your personal data.

We may share your data with:

• Professional advisers (such as accountants or insurers)
   
• IT and website service providers
   
• Regulatory bodies or authorities where required by law
   

Any third parties are required to handle your data securely and in accordance with data protection law.

7. How long we keep your data

We keep personal data only for as long as necessary to:

• Provide services
• Maintain business records
• Comply with legal and regulatory obligations
   

When data is no longer needed, it is securely deleted.

8. Your rights

Under UK data protection law, you have the right to:

• Request a copy of the personal data we hold about you
• Ask us to correct inaccurate or incomplete data
• Ask us to delete your personal data
• Object to or restrict how your data is used
   

To exercise any of these rights, please contact us using the email address above.

9. Cookies and website analytics

Our website may use cookies and analytics tools to understand how visitors use the site and to improve its performance. These tools may collect technical information such as your IP address and pages visited.

You can control or disable cookies through your browser settings.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.